Terms of service

Terms of Service

Last updated: October 4, 2026

Welcome to MEKO. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. About MEKO

MEKO is an online store offering design-led products including home décor, lighting, toys, clocks, frames, and other creative products.

The products, images, descriptions, prices, and availability displayed on our website may be updated from time to time.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate information when placing an order or creating an account.

  • Use the website only for lawful purposes.

  • Not attempt to damage, disrupt, or gain unauthorized access to our website or systems.

  • Not copy, reproduce, distribute, or commercially use our website content without our permission.

3. Products and Product Information

We make reasonable efforts to display our products and their details as accurately as possible.

However, slight differences in colour, texture, finish, size, or appearance may occur due to photography, lighting, display settings, manufacturing processes, or the nature of certain handmade or 3D-printed products.

We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Prices

All product prices are displayed on the website in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice.

Applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.

5. Orders

Placing an order on our website constitutes a request to purchase a product.

We reserve the right to accept or cancel an order for reasons including:

  • Product availability

  • Pricing or listing errors

  • Payment issues

  • Incorrect customer information

  • Suspected fraudulent or unauthorized transactions

  • Other circumstances beyond our reasonable control

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Payments

Payments must be made through the payment methods available on our website.

By completing a payment, you confirm that you are authorized to use the selected payment method.

7. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery time displayed on the website.

Delivery times may vary depending on the destination, courier service, weather, holidays, or other circumstances beyond our control.

Once an order has been handed over to the shipping carrier, delays caused by the carrier may be outside MEKO's control.

8. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Please review that policy before placing an order.

9. Customized and Made-to-Order Products

Some MEKO products may be customized or made specifically for a customer.

Customized or made-to-order products may not be eligible for cancellation, return, or exchange once production has started, except where the product is defective, damaged, or incorrectly supplied.

10. Intellectual Property

All content on this website, including but not limited to:

  • MEKO name and logo

  • Product designs

  • Photographs

  • Graphics

  • Text

  • Illustrations

  • Website design

  • Videos

is owned by or licensed to MEKO and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

11. User Accounts

If you create an account on our website, you are responsible for keeping your account information accurate and your login credentials secure.

You are responsible for activities carried out through your account.

12. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other service providers.

Your use of such services may also be subject to their respective terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, MEKO will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Website Availability

We try to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, updates, or other reasons.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of the website after changes are posted means you accept the updated Terms.

16. Governing Law

These Terms of Service shall be governed by the laws of India.

Any disputes shall be subject to the applicable courts and legal authorities in India, subject to applicable consumer protection laws.

17. Contact Us

If you have any questions about these Terms of Service, please contact MEKO through the contact details provided on our website.

MEKO — Make Your World